Gaming should always be fun — never a source of stress or financial hardship. At Lulubet, we take responsible gaming seriously and provide every Filipino player with the tools, information, and support needed to stay in control.
Strictly 21 Years and Above
In compliance with Philippine gambling regulations, Lulubet is for adults only.
Lulubet's responsible gaming program is built around one goal: keeping gaming enjoyable and within your control, always.
If gaming stops being fun, it's time to take a break.
Stay in Control
All of the following tools are available directly from your Lulubet account settings. They are free to use and can be activated at any time — no questions asked.
Set a maximum amount you can deposit into your Lulubet account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Set a reminder to notify you after a specified period of continuous play — 30 minutes, 1 hour, or a custom duration. When the reminder triggers, you'll receive a prompt encouraging you to take a break, review your session, and decide whether to continue playing.
Take a short break from the Platform by activating a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in or place any bets. This is a great option if you feel you need a temporary pause without committing to full self-exclusion.
If you feel that your gambling is becoming a problem, you can request a self-exclusion from Lulubet. Self-exclusion can be set for a defined period (3 months, 6 months, 1 year) or indefinitely. Once activated, self-exclusion cannot be reversed during the exclusion period. Contact our support team to initiate this process.
Set a cap on the total amount you are willing to lose within a given time period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool helps you manage your bankroll and prevents chasing losses — one of the most common signs of problem gambling.
Enable periodic reality check pop-ups that display your session duration, total bets placed, and net win or loss for the current session. These reminders help you stay aware of how long you've been playing and how your session is going, so you can make informed decisions about continuing or stopping.
In accordance with Philippine law and PAGCOR regulations, the Lulubet Platform is strictly restricted to individuals who are 21 years of age or older. This is not just a policy — it is a legal requirement that we enforce rigorously.
Every new Lulubet account is subject to mandatory age verification before any deposits or gameplay are permitted. We use a combination of document verification and third-party KYC checks to confirm that all players meet the minimum age requirement. Any account found to belong to a person under 21 years of age will be immediately suspended and all funds returned.
If you are a parent or guardian and you believe a minor may have accessed the Lulubet Platform, please contact our support team immediately. We also strongly recommend using parental control software to restrict access to online gambling platforms on shared devices.
Know the Signs
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many people don't realise there's an issue until it has already caused significant harm. Being aware of the warning signs is the first step toward getting help.
If you recognise any of the following signs in yourself or someone you know, we encourage you to make use of Lulubet's responsible gaming tools or seek professional support.
Spending more money on gambling than you can afford, or borrowing money to fund gambling activity.
Feeling restless, irritable, or anxious when not gambling, or when trying to cut down on gambling.
Chasing losses — continuing to gamble in an attempt to win back money that has already been lost.
Neglecting work, school, family responsibilities, or personal relationships because of gambling.
Lying to family members or friends about the extent of your gambling activity or financial losses.
Using gambling as a way to escape from stress, anxiety, depression, or other personal problems.
Repeatedly making unsuccessful attempts to control, cut back, or stop gambling.
Self-Assessment
Answer honestly. If you find yourself saying "yes" to three or more of these questions, we strongly encourage you to reach out to our support team or activate a self-exclusion.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Do you find it difficult to stop playing once you have started, even when you planned to stop?
Have you ever felt the need to gamble with larger amounts of money to get the same level of excitement?
Have you ever hidden your gambling activity or the amount of money you have spent from people close to you?
Has gambling ever caused you to miss work, school, or important family events?
Have you ever felt depressed, guilty, or anxious after a gambling session?
Have you borrowed money from family, friends, or financial institutions specifically to fund gambling?
If you answered yes to three or more questions, please consider activating a cooling-off period or self-exclusion through your account settings, or contact our support team for confidential assistance.
Support Resources
You are never alone. Lulubet works alongside recognised responsible gaming organisations to ensure every player has access to the support they need.
Our dedicated support team is available 24 hours a day, 7 days a week to assist with any responsible gaming concern — from activating deposit limits to initiating a self-exclusion. All conversations are handled with complete confidentiality. Reach us via live chat or email at [email protected]
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming resources and guidance for Filipino players. PAGCOR's responsible gaming framework sets the standards that licensed operators like Lulubet are required to follow to protect players across the Philippines.
Sometimes the most important step is simply talking to a family member or close friend about what you're going through. Problem gambling thrives in secrecy — opening up to someone you trust in Manila, Cebu, Davao, or wherever you are in the Philippines can be the first step toward recovery.
Licensed mental health professionals and addiction counsellors in the Philippines can provide structured support for problem gambling. The Department of Health (DOH) and various non-government organisations offer counselling services for individuals and families affected by gambling-related issues.
Healthy Habits
Responsible gaming is about making conscious, informed choices every time you play. The following habits will help you keep your Lulubet experience enjoyable and well within your personal boundaries.
Remember: gambling at Lulubet is meant to be entertainment — like going to the movies or dining out in BGC. It should never be treated as a source of income or a way to solve financial problems.
Decide how much you are comfortable spending before you log in. Treat it like any other entertainment expense — once it's gone, stop playing.
Decide in advance how long you will play. Use Lulubet's session time reminder feature to keep track and take regular breaks.
Approach every session as entertainment. Wins are a bonus — never count on gambling to pay bills or supplement your income.
If you've hit your budget limit, log out. Chasing losses is one of the most common paths to problem gambling — accept the result and come back another day.
Step away from the screen regularly. Grab a snack, stretch, or chat with a friend. A clear head leads to better decisions.
Lulubet's responsible gaming tools are there for a reason. Don't hesitate to use deposit limits, cooling-off periods, or self-exclusion whenever you feel you need them.
Play Responsibly
Lulubet is built for Filipino players who want a premium, safe, and fair gaming experience. Register today, set your limits from day one, and enjoy our full game library — knowing that Lulubet has your back every step of the way. Must be 21 years or older to register.
21+ only. Gambling can be addictive. Please play responsibly. Full terms apply.